To make a return simply click the "Start A Return" above, enter the email address used for the original order and your order number found in your confirmation email or on the invoice included in your original package.
If you are unsure of this information, please contact us at firstname.lastname@example.org or call us at (844)752-2351 and our customer experience team will be happy to assist you.
Once you have completed your return request, you will receive a pre-paid return label emailed to you.
- Print the pre-paid return label.
- Affix to the outside of your package. Be sure to remove or cover any existing labels on the package.
- Drop your package off at your local pickup and drop-off location. *Please note most of our return shipments are processed through USPS. However, occasionally you may receive a label from UPS or FedEX. Check your label to confirm the carrier before dropping off.
You have 7 days from receiving the pre-paid return label to ship your package. If the package is returned beyond that, you may have additional fees or your package may be returned to you.
Returning a gift and can't locate this information? No problem. Contact us at email@example.com or (844)752-2351
We make returns as easy as possible. We accept returns for full refunds within 30 days. To be eligible for return, merchandise must be returned unworn and unwashed with all tags and original packaging attached.
Shipping and handling charges are nonrefundable.
A flat rate return shipping fee of $7 will be deducted from the refund amount. Refunds are processed within 3-8 business days of receiving your items.
Please allow 5-7 business days after the refund has been processed for the funds to reflect on your bank or credit card statement. The processing time is dependent on your bank or credit card provider. If you have any question regarding the settlement of your refund, we encourage you to contact your bank or credit card directly.
We accept exchanges within 45 days. To be eligible for exchange, merchandise must be returned unworn and unwashed with all the tags attached. We’re happy to waive the $7 return shipping fee and this will be credited back automatically.
For any further questions, feel free to contact us at firstname.lastname@example.org or (844)752-2351