Shipping and Returns


How fast will my order be processed?

All in stock orders are processed within 24 hours

Order and Shipping Confirmation

You will receive an email confirmation once your order has been placed. When shipped, an email with the order tracking number will be sent

Shipping Costs

All orders are shipped via UPS. We offer free standard shipping on all orders. Please allow 5-8 business days for arrival. For expedited shipping, we also offer 2-day express shipping for $25 and standard overnight shipping for $40

Return Policy

We make returns as easy as possible. We accept returns for full refunds within 14 days. To be eligible for return, merchandise must be returned unworn and unwashed with all tags and original packaging attached.

Shipping and handling charges are nonrefundable.

A flat rate return shipping fee of $7 will be deducted from the refund amount. Refunds are processed as soon as we receive your items. Please note that credit card refunds may take up to 10 business days to process.

Please allow 5-7 business days for the funds to reflect on your bank or credit card statement.  The processing time is dependent on your bank or credit card provider. If you have any question regarding the settlement of your refund, we encourage you to contact your bank or credit card directly.  

Exchanges

In order to serve you most efficiently and ensure you get the items you want as soon as possible, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order.

However, we’re happy to waive the $7 return shipping if you do choose to purchase another item. Just send us an email at info@thereset.com after you’ve placed your new order and include both of your order numbers for reference.

How to Make a Return

Please include your invoice with all returns. All orders ship with a PREPAID return mailing label. To ship an item back, simply pack your item and invoice into the return envelope/cardboard box and affix the prepaid mailing label.

For any further questions, feel free to contact us at info@thereset.com or (844)752-2351