Orders & Shipping

What form of payments do you accept?

We gladly accept Visa, Mastercard, American Express, JCB, Diners Club, and Paypal. We also support Shopify Pay and Apple Pay. 

Do you offer price adjustments?

The Reset is happy to accommodate most price adjustments on full-price items only within 7 days of purchase. We do not offer price adjustments for short-term promotions requiring promo codes. Previously marked down items or items with the price ending in a “9” are not eligible for price adjustments. 

How fast will my order be processed?

All in stock orders placed before 1PM are processed within 2 business days Monday-Friday, excluding holidays and weekends.

Order and Shipping Confirmation

You will receive an email confirmation once your order has been placed. When shipped, an email with the order tracking number will be sent

Shipping Costs

All orders are shipped via UPS. We offer free standard shipping on all orders within the contiguous United States. Please allow 5-8 business days for arrival. For expedited shipping, we also offer 2-day express shipping for $25 and standard overnight shipping for $40 within the contiguous United States.  

Do Promo Codes apply to gift cards?

No, promo codes are only applicable to physical merchandise. Promo can be used when redeeming gift cards but they cannot be used to purchased gift cards at a discounted rate. 

For any further questions, feel free to contact us at info@thereset.com or (844)752-2351