I have washed this in the washer in a sweater bag in warm/cold water and it did not pill or shrink. After air drying it looks pretty good, only minor fuzzing but not noticeable if you wash it on delicate. Holds up well in the wash (check), feels like a hug and keeps me warm (check), not overly long in the arms (check), looks professional on Zoom (check)! This style is better than the funnel neck for those of us who don't have swan necks like the model. The fit is looser, if you are between sizes I recommend sizing down. I am a 10 and got the S/M. I find myself reaching for this time and time again, great job on the fabric and style Reset!
Very soft, fits nicely, and looks great with a variety of outfits. The baked cherry color looks exactly as pictured. I'm a little concerned with pilling as I've worn it a couple times and hand washed/flat dried it once and does look like there's a layer of sweater fuzz starting to accumulate on the surface in a few places.
The style is great, the feel of the sweater is very soft and the cut is excellent.